Customer Care Executive

Colossal Service is hiring a Customer Care Executive in Salt Lake, Kolkata. There are 30 open positions. No experience? You can still apply. Salary is up to ₹30,000/month.

Employer’s description

Customer Care Executive Role Inbound Outbound Calling Process Good Communications Skills Required In English Hindi Any Call Or Whatsapp. Type : Domestic

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic
• Basic English
• Freshers can apply
• Type: Domestic
• A patient, customer-first attitude

What you will do

• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Compensation

Salary: ₹10,000 – ₹30,000 per month, based on skills and experience.

Quick facts

• Location: Salt Lake, Kolkata, West Bengal
• Job type: Full time
• Work type: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Colossal Service reviews applications regularly.