Inbound Customer Service Advisor

Start your next role as an Inbound Customer Service Advisor with Colossal Servicee in Salt Lake, Kolkata. Freshers can apply. The team is filling 30 vacancies. Salary is up to ₹25,000/month.

Note from the employer

Customer Support Executive/Inbound And Outbound Voice Process/Fixed Salary No Salesand Target /Urjent Hiring/Fixed Day And Morning Shift Also Available(Only For 25000 Salary Candidates Should Have Fluent In English Good Englis).Interested Candidates Call Me On Whatsapp. Type : Inbound, International, Domestic | Languages : English, Hindi, Bengali

Compensation

Salary: ₹12,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Hindi, Inbound, International
• Basic English
• Freshers can apply
• Type: Inbound, International, Domestic
• Languages: English, Hindi, Bengali
• You are polite and customer-first

Your responsibilities

As an Inbound Customer Service Advisor, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Job details

• Location: Salt Lake, Kolkata, West Bengal
• Work mode: Work from office
• Timings: Rotational
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Employment type: Full time

Ready to start? Upload your resume and apply to Colossal Servicee today.