Telecaller

Comfort Crew wants to bring on a Telecaller for its Nayapalli, Bhubaneswar team. You can earn up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Hindi and English, Active listening, Verbal communication and Typing speed
• Basic English
• Freshers can apply
• You are patient and calm under pressure

What you will do

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job details

• Work location: Nayapalli, Bhubaneswar, Odisha
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Comfort Crew.