Team Leader

Join Commfinity Technologies as a Team Leader in Hebbal, Bengaluru. Freshers can apply. 2 candidates will be hired for this role. The pay goes up to ₹45,000/month.

In the employer’s words

Manage The Team. Languages : English, Hindi

Compensation

Compensation: ₹30,000 – ₹45,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.

Candidate profile

• Open to freshers
• Graduate or equivalent
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi
• You are calm under pressure and patient

Job at a glance

• Location: Hebbal, Bengaluru, Karnataka
• Work type: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Commfinity Technologies reviews applications regularly.