Voice Process Tecaller

Join Commfinity Technologies as a Voice Process Tecaller in Hebbal, Bengaluru. 20 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹26,000/month.

Note from the employer

Give Remainder Call To Customers. Languages : Hindi, English, Hindi

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

What you get

The salary for this role is ₹18,000 – ₹26,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English, Hindi
• You are polite and patient

Job details

• Work location: Hebbal, Bengaluru, Karnataka
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Openings: 20
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Click Apply to send your profile to Commfinity Technologies. It takes less than a minute.