Voice Process Tellecaler

Commfinity Technologies has an opening for a Voice Process Tellecaler based in Hebbal, Bengaluru. 20 candidates will be hired for this role. Salary is up to ₹26,000/month.

In the employer’s words

Give Remainder Call To Customers. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Pay and perks

You will be paid ₹18,000 – ₹26,000 per month.

Roles and responsibilities

In this role, you will:

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A patient, customer-first attitude

Position details

• Location: Hebbal, Bengaluru, Karnataka
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 20

Ready to start? Upload your resume and apply to Commfinity Technologies today.