Email Support Executive

Commivik Infosystem Private Limited is looking for an Email Support Executive to join its team in Sector 62 - Noida, Delhi. Great for first-time job seekers. 10 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : English

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic and English
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English
• Someone polite and calm under pressure

Pay and perks

The salary for this role is ₹13,000 – ₹15,000 per month.

What the job involves

As an Email Support Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Sector 62 - Noida, Delhi, Delhi
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 10

Click Apply to send your profile to Commivik Infosystem Private Limited. It takes less than a minute.