It Support Executive

Join Comtel Technology as an It Support Executive in Greater Noida (West), Delhi. The pay goes up to ₹15,000/month. There are 2 open positions. Freshers can apply.

Note from the employer

It Support Executive Ensures Smooth It Operations By Providing Technical Assistance, Troubleshooting Hardware/Software Issues, Managing User Accounts, Maintaining Systems, And Supporting Upgrades. Strong Problem Solving, Communication, And It Knowledge Required. Type : International, Inbound, Domestic, Outbound | Languages : Hindi, English

Who can apply

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Domestic, Outbound
• Languages: Hindi, English

Key responsibilities

As an It Support Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Location: Greater Noida (West), Delhi, Delhi
• Employment type: Full time
• Interview timings: 12:00 AM - 4:00 PM | Monday to Saturday
• Working hours: Rotational 24/7
• Openings: 2
• Work mode: On-site

Click Apply to send your profile to Comtel Technology. It takes less than a minute.