Team Lead

A new Team Lead role is open at Concept Recruit, Pitampura, Delhi. The pay goes up to ₹60,000/month.

Note from the employer

- Lead, Mentor, And Motivate The Telesales Team To Achieve Daily, Weekly, And Monthly Sales Targets.-Monitor Team Performance And Provide Regular Coaching And Feedback. Conduct Daily Team Huddles And Performance Reviews.Handle Customer Escalations And Resolve Complex Queries. More Than 2 Years Experience Compulsory. | Type : Inbound, Sales | Languages : English | Preferred Experience In : Real Estate

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Requirements

• At least 2 years of relevant experience
• Education: Graduate
• Skills: English, Inbound, Real Estate, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Sales
• Languages: English
• Preferred Experience In: Real Estate
• Someone polite and patient

What you get

Compensation: ₹50,000 – ₹60,000 per month.

Quick facts

• Location: Pitampura, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 1

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