Field Executive

Looking for a Field Executive role in Sector 14 - Gurgaon, Delhi? Concord Logistics & Services is hiring now. There are 2 open positions. The pay goes up to ₹16,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Hindi, English

Salary and benefits

Compensation: ₹10,000 – ₹16,000 per month.

Eligibility

• Open to freshers
• Education: Below 10th
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Position details

• Location: Sector 14 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Concord Logistics & Services.