Field Executive

Looking for a Field Executive role in Dwarka Sector 13 & 14, Delhi? Concord Logistics & Services is hiring now. The team is filling 5 vacancies. Salary is up to ₹15,500/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Hindi, English

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are calm under pressure and polite

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.

Salary

Salary: ₹15,000 – ₹15,500 per month, based on skills and experience.

Job at a glance

• Job location: Dwarka Sector 13 & 14, Delhi, Delhi
• Employment type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

Ready to start? Upload your resume and apply to Concord Logistics & Services today.