Telecaller

CONEON Online is looking for a Telecaller to join its team in Sector 44 - Gurgaon, Delhi. Salary is up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales | Languages : Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Sales
• Good English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Your responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.

Pay and perks

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Location: Sector 44 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to CONEON Online. It takes less than a minute.