Chat Support Executive

Confab Mentoring Pvt Ltd wants to bring on a Chat Support Executive for its Mihan, Nagpur team. No experience? You can still apply. You can earn up to ₹12,000/month. The team is filling 15 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

Your responsibilities

As a Chat Support Executive, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Open to freshers
• Education: 12th Pass
• Skills: Domestic
• Basic English
• Freshers can apply
• Type: Domestic
• Someone calm under pressure and polite

Job at a glance

• Work location: Mihan, Nagpur, Maharashtra
• Openings: 15
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Confab Mentoring Pvt Ltd. It takes less than a minute.