Telecaller

Confider Industries Llp wants to bring on a Telecaller for its Odhav, Ahmedabad team. 3 candidates will be hired for this role. Salary is up to ₹18,000/month.

Note from the employer

Indiamart, Trade India, Just Dial Inquiry Management, Lead Handling And Calling, Requierement Understanding, Product Pitching And Understanding, Follow-Up And Telation Management, Quatation And Order Processing, Crm And Management. Type : Sales | Marketing | Languages : English, Hindi, Gujarati

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Gujarati, Hindi, Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: English, Hindi, Gujarati
• A customer-first, calm under pressure attitude

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹13,000 – ₹18,000 per month, based on skills and experience.

Quick facts

• Job location: Odhav, Ahmedabad, Gujarat
• Work type: Work from office
• Timings: 9:15 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3

Ready to start? Upload your resume and apply to Confider Industries Llp today.