International Voice Process Agent

Consistent Infosystems Pvt Ltd wants to bring on an International Voice Process Agent for its J.J.R.Camp Okhla Industrial Area Ph-Ii, Delhi team. Freshers can apply. Salary is up to ₹30,000/month. There are 2 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Candidate Should Have Knowledge Of Import Export Documentation. Type : International | Languages : English, Hindi

Compensation

Compensation: ₹20,000 – ₹30,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, International
• Good English
• Freshers can apply
• Type: International
• Languages: English, Hindi
• You are calm under pressure and customer-first

Position details

• Location: J.J.R.Camp Okhla Industrial Area Ph-Ii, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 10:30 AM - 7:30 PM | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Consistent Infosystems Pvt Ltd reviews applications regularly.