International Bpo Executive

Conversion Matrix 360 has an opening for an International Bpo Executive based in Sector 63 - Noida, Delhi. The pay goes up to ₹18,000/month. 15 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Languages : English

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are polite and calm under pressure

Compensation

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Quick facts

• Location: Sector 63 - Noida, Delhi, Delhi
• Vacancies: 15
• Shift: 7:30 PM - 4:30 PM | Monday to Friday
• Employment type: Full time
• Interview: 4:00 PM - 4700 PM | Monday to Friday
• Work mode: Work from office

Click Apply to send your profile to Conversion Matrix 360. It takes less than a minute.