International Voice Process Agent

A new International Voice Process Agent role is open at Conversion Matrix 360, Sector 63 - Noida, Delhi. Freshers can apply. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

We Are Hiring Enthusiastic And Confident Candidates For The International Voice Process Agent. The Candidate Will Be Responsible For Handling Customer Queries And Providing Excellent Customer Support Over Calls.Responsibilities: Handle Inbound And Outbound Customer Calls Professionally Resolve Customer Queries In A Timely Manner Maintain Prope. Type : Sales, Inbound, International, Outbound | Languages : English

Pay and perks

You will be paid ₹15,000 – ₹25,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Inbound, International, Outbound and Sales
• Good English
• Freshers can apply
• Type: Sales, Inbound, International, Outbound
• Languages: English
• You are polite and patient

Job at a glance

• Work location: Sector 63 - Noida, Delhi, Delhi
• Timings: 6:30 PM - 3:30 AM | Monday to Friday
• Employment type: Full time
• Vacancies: 30
• Interview timings: 6:00 PM - 9:00 PM | Monday to Friday
• Work type: Office-based

Apply today and take the next step in your career with Conversion Matrix 360.