International Bpo Executive

Convotech media is hiring an International Bpo Executive in Matigara, Siliguri. 30 candidates will be hired for this role. The pay goes up to ₹20,001/month. Freshers can apply.

Note from the employer

Responsibilitieshandle Outbound/Inbound Callsgenerate Leads For Us Campaigns (Aca / Ssdi / Fe)Communicate With Customers Professionallyachieve Daily Targets Requirementsbasic English Communicationfreshers Can Applyexperience In Bpo Is A Plusmust Be Comfortable With Night Shift Benefitsfixed Salary + High Incentives. Type : International, Outbound | Languages : Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, International, Outbound
• Good English
• Freshers can apply
• Night shift
• Type: International, Outbound
• Languages: Hindi, English
• Someone calm under pressure and polite

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹12,001 – ₹20,001 per month.

Job details

• Job location: Matigara, Siliguri, West Bengal
• Employment type: Full time
• Openings: 30
• Interview timings: 6:00 PM - 9:00 PM | Monday to Friday
• Work type: Work from office
• Shift: 7:00 PM to 4;30 AM ( NIGHT SHIFT ) | Monday to Friday saturday sunday fixed off

Interested? Apply now on BetterJobs with your resume — Convotech media reviews applications regularly.