Senior Telesales Specialist

Corporate Recruiters has an opening for a Senior Telesales Specialist based in Kalva, Mumbai. You can earn up to ₹24,000/month. The team is filling 30 vacancies.

Note from the employer

Contact Potential Or Existing Customers To Inform Them About A Product Or Service Using Scriptsanswer Questions About Products Or The Companyask Questions To Understand Customer Requirements And Close Salesdirect Prospects To The Field Sales Team When Neededenter And Update Customer Information In The Databasetake And Process Orders In An Accu. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Outbound, Sales | Languages : English, Hindi

What you get

You will be paid ₹20,000 – ₹24,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Below 10th
• Skills: Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Outbound, Sales
• Languages: English, Hindi
• Someone customer-first and polite

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Position details

• Work location: Kalva, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Corporate Recruiters reviews applications regularly.