Customer Care Executive (Cce)

Looking for a Customer Care Executive (Cce) role in Naveen Shahdara, Delhi? Cosmic Communication is hiring now. You can earn up to ₹20,000/month. 3 candidates will be hired for this role.

Note from the employer

Handle Incoming Customer Calls Regarding Product Issues, Faults, Installation, Usage, And Troubleshooting.Understand Customer Problems By Asking Relevant Questions And Identifying The Root Cause.Provide Step-By-Step Troubleshooting Instructions Over The Telephone.Explain Product Features, Operating Procedures, And Basic Maintenance Requirements. 1 - 2 Years Experience Compulsory. | Skills Needed : Email | Basic Excel, Record Management

Pay and perks

The salary for this role is ₹12,000 – ₹20,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Basic Excel, Email, Record Management
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Email
• Basic Excel, Record Management
• You are persuasive and target-driven

What you will do

In this role, you will:

• You'll identify and approach new customers in the assigned territory.
• Record visits, calls and orders in the CRM or daily report
• Achieve monthly sales and collection targets
• Share market and competitor feedback with the team.
• Build long-term relationships with existing clients

Quick facts

• Location: Naveen Shahdara, Delhi, Delhi
• Employment type: Full time
• Work type: On-site
• Working hours: 10.00 AM - 7.00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3

Interested? Apply now on BetterJobs with your resume — Cosmic Communication reviews applications regularly.