Customer Support Manager

Cosmic Micro Systems Pvt Ltd., wants to bring on a Customer Support Manager for its Rajaji Nagar, Bengaluru team. Salary is up to ₹30,000/month.

Employer’s description

We Are A Ups And Voltage Stabilizer Manufacturing Company, Looking For A Good Candidate As A Team Leader To Take Care Of The Day-To-Day Activities, Customer Visits, Report Preparation, And Achieve Service Revenue Targets. More Than 2 Years Experience Compulsory. | Marketing | Languages : English, Kannada

Pay and perks

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Requirements

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Kannada and Marketing
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Marketing
• Languages: English, Kannada
• Someone patient and calm under pressure

Position details

• Work location: Rajaji Nagar, Bengaluru, Karnataka
• Timings: 09:00 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Openings: 1
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site

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