Telecaller

Cosmos Staffing Solutions Pvt. Ltd. is looking for a Telecaller to join its team in Bhojuveer, Varanasi. There are 2 open positions. The pay goes up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Outbound Calls To Patients, Doctors, Clinics, Or Customers.Handle Incoming Inquiries Regarding Medical Services, Appointments, And Products.Schedule, Confirm, And Reschedule Appointments.Follow Up With Patients Regarding Consultations, Tests, Reports, And Treatment Plans. Maintain Accurate Records Of Calls And Customer Interactions In Crm/S. Languages : English

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of English
• Male Only
• Good English
• Freshers can apply
• Languages: English
• Someone patient and calm under pressure

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Bhojuveer, Varanasi, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Cosmos Staffing Solutions Pvt. Ltd..