Tele Caller

A new Tele Caller role is open at Country Club Hospitality & Holidays Limited, Koregaon Park, Pune. The pay goes up to ₹19,000/month. No experience? You can still apply. 10 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Domestic, Sales | Marketing | Languages : Marathi, Hindi, English

Pay and perks

Compensation: ₹12,000 – ₹19,000 per month.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Marathi, Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Marketing
• Languages: Marathi, Hindi, English
• Someone polite and patient

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Position details

• Work location: Koregaon Park, Pune, Maharashtra
• Work type: Office-based
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Country Club Hospitality & Holidays Limited.