Telecaller

Start your next role as a Telecaller with Country Club Hospitality And Holidays Ltd in Ernakulam, Kochi. Great for first-time job seekers. You can earn up to ₹25,000/month. 5 candidates will be hired for this role.

In the employer’s words

Telecaller. Type : Domestic, Outbound | Languages : English, Tamil, Malayalam

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Malayalam, Outbound, Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Tamil, Malayalam
• A patient, customer-first attitude

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Work location: Ernakulam, Kochi, Kerala
• Shift: 9:30 AM - 5:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 1:00 PM | Monday to Saturday
• Openings: 5

Click Apply to send your profile to Country Club Hospitality And Holidays Ltd. It takes less than a minute.