International Bpo Executive

Covanta Technology Pvt. Ltd wants to bring on an International Bpo Executive for its Gomti Nagar, Lucknow team. No experience? You can still apply. The pay goes up to ₹25,000/month. There are 8 open positions.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Sales | Languages : Hindi, English

Compensation

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

As an International Bpo Executive, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: English, Hindi, International, Sales
• Good English
• Freshers can apply
• Type: International, Sales
• Languages: Hindi, English
• You are patient and calm under pressure

Position details

• Location: Gomti Nagar, Lucknow, Uttar Pradesh
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Timings: 8:30 PM - 5:30 AM | Monday to FRIDAY
• Openings: 8

Ready to start? Upload your resume and apply to Covanta Technology Pvt. Ltd today.