Inside Sales & Customer Executive

Crave By Leena wants to bring on an Inside Sales & Customer Executive for its Koramangala, Bengaluru team. The pay goes up to ₹37,000/month. The team is filling 2 vacancies.

In the employer’s words

Job Description:Job Title: Inside Sales & Customer Executivelocation: Bangaloreindustry: Vegan Bakery / Hospitality / Food & Beveragejob Type: Full-Timeabout The Role:We Have An Exciting Opportunity For An Inside Sales & Customer Executive At Bangalores One And Only Vegan Bakery. If You Enjoy Connecting With Customers, Are Passionate A. More Than 2 Years Experience Compulsory. | Languages : English

Pay and perks

You will be paid ₹20,000 – ₹37,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What we are looking for

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• Someone patient and calm under pressure

Job details

• Location: Koramangala, Bengaluru, Karnataka
• Job type: Full time
• Openings: 2
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Crave By Leena reviews applications regularly.