Supervisor

Crayon enterprises is looking for a Supervisor to join its team in Libas Pur, Delhi. The pay goes up to ₹18,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Basic Excel, Internet Surfing, MS Word | Skills Needed : Computer, Email

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Basic Excel, Computer, Email, Internet Surfing, Ms Word
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel, Internet Surfing, MS Word
• Skills Needed: Computer, Email
• A calm under pressure, customer-first attitude

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

Quick facts

• Job location: Libas Pur, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Tuesday to Sunday
• Openings: 1
• Timings: 9:00 AM - 6:00 PM | Tuesday to Sunday
• Work mode: On-site

Apply today and take the next step in your career with Crayon enterprises.