Chat Support Executive

Creative Engineers wants to bring on a Chat Support Executive for its Sector 30 - Gurgaon, Delhi team. There are 30 open positions. Salary is up to ₹31,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are customer-first and polite

Pay and perks

The salary for this role is ₹25,000 – ₹31,000 per month.

Quick facts

• Location: Sector 30 - Gurgaon, Delhi, Delhi
• Openings: 30
• Employment type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Creative Engineers today.