International Voice Process Agent

Creative Engineers is looking for an International Voice Process Agent to join its team in Delhi-Jaipur expressway, Jaipur. Salary is up to ₹30,000/month. There are 30 open positions.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What you will do

• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹25,000 – ₹30,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone patient and polite

Position details

• Location: Delhi-Jaipur expressway, Jaipur, Rajasthan
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Creative Engineers today.