Telecaller

Creative Infosoft Technologies is hiring a Telecaller in Bargarh, Bhubaneswar. The pay goes up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Active listening, Typing speed, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Roles and responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Bargarh, Bhubaneswar, Odisha
• Vacancies: 1
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Creative Infosoft Technologies reviews applications regularly.