Customer Support Representative

Looking for a Customer Support Representative role in Koramangala, Bengaluru? Creative International is hiring now. There are 2 open positions. You can earn up to ₹25,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Create Marketing Pitch As Per The Client And To Handle Customer Feedback. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Salary

Compensation: ₹20,000 – ₹25,000 per month.

Eligibility

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi

What you will do

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Koramangala, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Creative International today.