Bpo Collection Executive Voice Proc...

Cred is hiring a Bpo Collection Executive Voice Proc... in Sector 20 - Gurgaon, Delhi. Freshers can apply. There are 30 open positions. You can earn up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : English, Gujarati, Bengali, Punjabi, Marathi, Hindi, Malayalam, Tamil, Telugu, Kannada, English

What the job involves

As a Bpo Collection Executive Voice Proc..., your work will include:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: English, Gujarati, Bengali, Punjabi, Marathi, Hindi, Malayalam, Tamil, Telugu, Kannada, English
• Someone polite and customer-first

Salary

You will be paid ₹16,000 – ₹25,000 per month.

Position details

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Cred today.