Cred Inbound Outbound Bpo Tele Coll...

Cred is looking for a Cred Inbound Outbound Bpo Tele Coll... to join its team in Sector 19 - Gurgaon, Delhi. The team is filling 25 vacancies. The pay goes up to ₹30,000/month. Great for first-time job seekers.

In the employer’s words

Negotiate Payment Plans, Resolve Account Queries, And Update Crm Records While Maintaining Strict Compliance With Regulatory And Company Guidelines.

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What you get

You will be paid ₹18,000 – ₹30,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Hindi and English, CRM tools, Active listening
• Good English
• Freshers can apply
• Someone customer-first and calm under pressure

Job details

• Work location: Sector 19 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 25
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Cred.