Tele Collection Executive / Collect...

Cred is hiring a Tele Collection Executive / Collect... in Sector 20 - Gurgaon, Delhi. There are 30 open positions. Salary is up to ₹29,000/month.

In the employer’s words

Initiate Outbound Calls To Individuals Or Businesses Regarding Outstanding Balances, Overdue Payments, And Emis.Negotiate Repayment Plans And Settlement Schedules That Align With Organizational Compliance And Policies.Educate Customers On Available Repayment Methods, Options, And The Consequences Of Non-Payment. Type : International, Outbound, Inbound

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound
• You are patient and calm under pressure

Salary

The salary for this role is ₹21,000 – ₹29,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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