Telecollection Executive Collection...

Cred has an opening for a Telecollection Executive Collection... based in Sector 20 - Gurgaon, Delhi. Freshers can apply. Salary is up to ₹28,000/month. 20 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Malayalam, Telugu, Bengali, Kannada, Marathi, English

Key responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of Bengali, English, Kannada, Malayalam, Marathi and Telugu
• Good English
• Freshers can apply
• Languages: Malayalam, Telugu, Bengali, Kannada, Marathi, English
• A patient, polite attitude

Pay and perks

The salary for this role is ₹21,000 – ₹28,000 per month.

Job at a glance

• Location: Sector 20 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Work mode: Work from office
• Job type: Full time

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