Telecaller

A new Telecaller role is open at Cred Resolve, Sector 48 - Gurgaon, Delhi. Salary is up to ₹24,000/month. The team is filling 30 vacancies.

Note from the employer

Telecaller, Collection Telecaller, Regional Language. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound

What you get

The salary for this role is ₹16,000 – ₹24,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Inbound, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• You are polite and customer-first

Your responsibilities

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.

Quick facts

• Location: Sector 48 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30

Click Apply to send your profile to Cred Resolve. It takes less than a minute.