Telecaller

Credence Strategies Private Limited is looking for a Telecaller to join its team in Velachery, Chennai. Freshers can apply. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with Hindi and English, Active listening, Typing speed, CRM tools
• Female Only
• No English required
• Freshers can apply
• Someone calm under pressure and customer-first

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Velachery, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with Credence Strategies Private Limited.