Field Collection Executive

Looking for a Field Collection Executive role in Ballygunge Place, Kolkata? Credforce Management Services Pvt Ltd (AK MANAGEMENT) is hiring now. 12 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What we are looking for

• Open to freshers
• Education: Tenth Pass
• Skills: Typing speed, CRM tools, Active listening, Verbal communication
• Male Only
• Basic English
• Freshers can apply

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹9,000 – ₹18,000 per month.

Position details

• Work location: Ballygunge Place, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 12
• Job type: Full time
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Credforce Management Services Pvt Ltd (AK MANAGEMENT) today.