Field Collection Executive

Looking for a Field Collection Executive role in Canning Street, Kolkata? Credforce Management Services Pvt Ltd (AK MANAGEMENT) is hiring now. 12 candidates will be hired for this role. Salary is up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹11,000 – ₹18,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Typing speed, Hindi and English, CRM tools and Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

What you will do

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.

Quick facts

• Location: Canning Street, Kolkata, West Bengal
• Work type: On-site
• Vacancies: 12
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Credforce Management Services Pvt Ltd (AK MANAGEMENT) reviews applications regularly.