Field Collection Executive

Start your next role as a Field Collection Executive with Credforce Management Services Pvt Ltd (AK MANAGEMENT) in Budge Budge Road, Kolkata. You can earn up to ₹18,000/month. There are 8 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.

What you get

The salary for this role is ₹11,000 – ₹18,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, Hindi and English, CRM tools and Active listening
• Male Only
• No English required
• Freshers can apply
• You are customer-first and patient

Position details

• Job location: Budge Budge Road, Kolkata, West Bengal
• Job type: Full time
• Vacancies: 8
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Credforce Management Services Pvt Ltd (AK MANAGEMENT) reviews applications regularly.