Field Collection Executive

Credforce Management Services Pvt Ltd (AK MANAGEMENT) wants to bring on a Field Collection Executive for its Barrackpore, Kolkata team. No experience? You can still apply. There are 12 open positions. The pay goes up to ₹18,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary

You will be paid ₹11,000 – ₹18,000 per month.

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Complaint handling, Typing speed and Hindi and English
• Male Only
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Job at a glance

• Job location: Barrackpore, Kolkata, West Bengal
• Vacancies: 12
• Job type: Full time
• Work type: On-site
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Credforce Management Services Pvt Ltd (AK MANAGEMENT) reviews applications regularly.