Field Collection Executive

Credforce Management Services Pvt Ltd (Ak Management) is looking for a Field Collection Executive to join its team in Dum Dum Road, Kolkata. Great for first-time job seekers. There are 14 open positions. The pay goes up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, Complaint handling, Hindi and English and CRM tools
• Male Only
• No English required
• Freshers can apply
• Someone calm under pressure and polite

Your responsibilities

As a Field Collection Executive, your work will include:

• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

What you get

You will be paid ₹11,000 – ₹18,000 per month.

Job details

• Location: Dum Dum Road, Kolkata, West Bengal
• Working hours: 9:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 14

Apply today and take the next step in your career with Credforce Management Services Pvt Ltd (Ak Management).