Field Collection Executive

Credforce Management Services Pvt Ltd (AK MANAGEMENT) is looking for a Field Collection Executive to join its team in Phulwari Sharif, Patna. Salary is up to ₹18,000/month. There are 14 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary

Salary: ₹11,000 – ₹18,000 per month, based on skills and experience.

What the job involves

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Requirements

• Open to freshers
• Minimum qualification: Tenth Pass
• Skills: Typing speed, CRM tools, Active listening, Hindi and English
• Male Only
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Job details

• Job location: Phulwari Sharif, Patna, Bihar
• Openings: 14
• Job type: Full time
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Credforce Management Services Pvt Ltd (AK MANAGEMENT).