Field Executive

Credforce Management Services Pvt Ltd (AK MANAGEMENT) has an opening for a Field Executive based in Varanasi. There are 14 open positions. You can earn up to ₹18,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Verbal communication, CRM tools, Complaint handling, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

Pay and perks

Salary: ₹10,000 – ₹18,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job details

• Location: Varanasi, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 14
• Job type: Full time
• Work mode: Office-based
• Timings: 09:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Credforce Management Services Pvt Ltd (AK MANAGEMENT).