Field Officer

Join Credforce Management Services Pvt Ltd (Ak Management) as a Field Officer in Barrackpore, Kolkata. You can earn up to ₹18,000/month. There are 14 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Active listening, Hindi and English, CRM tools, Typing speed
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.

What you will do

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary

You will be paid ₹10,000 – ₹18,000 per month.

Position details

• Job location: Barrackpore, Kolkata, West Bengal
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Openings: 14
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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