Senior Tele Caller

A new Senior Tele Caller role is open at Credforce Management Services Pvt Ltd (AK MANAGEMENT), Dhakuria, Kolkata. Salary is up to ₹18,000/month. Great for first-time job seekers. There are 14 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Pay and perks

You will be paid ₹10,000 – ₹18,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Verbal communication, Hindi and English
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Position details

• Job location: Dhakuria, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 14
• Work mode: Work from office

Ready to start? Upload your resume and apply to Credforce Management Services Pvt Ltd (AK MANAGEMENT) today.