Senior Tele Caller

Credforce Management Services Pvt Ltd (AK MANAGEMENT) is hiring a Senior Tele Caller in Dhakuria, Kolkata. Salary is up to ₹25,000/month. The team is filling 8 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Candidate profile

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Active listening, Verbal communication, Complaint handling, Hindi and English
• No English required
• Freshers can apply
• A calm under pressure, customer-first attitude

Salary

You will be paid ₹9,000 – ₹25,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Job location: Dhakuria, Kolkata, West Bengal
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 8

Apply today and take the next step in your career with Credforce Management Services Pvt Ltd (AK MANAGEMENT).