Senior Tele Caller

Credforce Management Services Pvt Ltd (AK MANAGEMENT) wants to bring on a Senior Tele Caller for its Dhakuria, Kolkata team. No experience? You can still apply. 4 candidates will be hired for this role. Salary is up to ₹18,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Bengali, Hindi

What you will do

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.

Requirements

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Bengali and Hindi
• Basic English
• Freshers can apply
• Languages: Bengali, Hindi
• A calm under pressure, customer-first attitude

Salary

Salary: ₹9,000 – ₹18,000 per month, based on skills and experience.

Job details

• Job location: Dhakuria, Kolkata, West Bengal
• Work type: Office-based
• Job type: Full time
• Vacancies: 4
• Shift: 10:00 AM - 07:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Credforce Management Services Pvt Ltd (AK MANAGEMENT) today.