Senior Tele Caller

A new Senior Tele Caller role is open at Credforce Management Services Pvt Ltd (AK MANAGEMENT), Dhakuria, Kolkata. There are 12 open positions. Salary is up to ₹18,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary and benefits

Compensation: ₹10,000 – ₹18,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Eligibility

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of CRM tools, Hindi and English, Verbal communication and Complaint handling
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Quick facts

• Location: Dhakuria, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Vacancies: 12
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with Credforce Management Services Pvt Ltd (AK MANAGEMENT).