Senior Tele Caller

A new Senior Tele Caller role is open at Credforce Management Services Pvt Ltd (AK MANAGEMENT), Dhakuria, Kolkata. 14 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹18,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Skills and qualifications

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: Active listening, Complaint handling, Verbal communication, CRM tools
• Basic English
• Freshers can apply
• A patient, polite attitude

What you will do

• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

What you get

The salary for this role is ₹9,000 – ₹18,000 per month.

Job details

• Work location: Dhakuria, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 14
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Credforce Management Services Pvt Ltd (AK MANAGEMENT) today.